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ORDERING INSTRUCTIONS
Excalibur ships small parcels daily via First
Class/Priority Mail, International Air Mail, or by Second-Day or
Next-Day UPS upon request at extra cost. Our detailed catalogs describe
material accurately, and if its ugly, we say so! Your satisfaction
is guaranteed, always! We have relied upon repeat customers
for fifty years, and your business is important to us!
All prices are in U.S dollars, and sizes are approximate
and in metric units unless noted otherwise. For each specimen or item
requested, simply list the name, its locality/description, size and
price, and subtotal your order. Current minimum
shipping & handling charges are as follows, and we reserve
the right to bill actual shipping costs in all cases if they exceed
these minimums, typically for books, equipment and large specimens:
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Minimum Shipping & Handling Charge
|
| Order Amount |
Domestic S&H
|
Foreign S&H |
| 0-$50 |
$10.50 |
$28.50 |
| $51 to $100 |
$18.50 |
$28.50 |
| $101 to $200 |
$24.75 |
$48.00 |
| $201 to $500 |
Inquire |
$64.00 |
| >$500 |
Inquire
|
Inquire |
Second-Day or Next-Day UPS are at additional cost.
ATTENTION FOREIGN CUSTOMERS: New postal rates will raise minimum
shipping charge (Europe) to $28.50. Foreign orders will be sent
by air mail with nominal declared value unless registration or insurance
is requested at extra cost ($17.50 minimum registration fee is addtional).
Sea Mail no longer exists as a class of mail.
Virginia residents must add appropriate
sales tax to their total order unless a resale certificate is submitted
with order or on file with us.
We accept all major credit cards, checks, money
orders and Paypal.
If we don't have a credit card on file for you, you can also
send payment via our secure link with XPress Pay, our preferred
credit card payment method.Our XPress Pay link for secure credit
card payments is: https://pay.xpress-pay.com/?org=C21BD9A9AEDD41E
Please be sure to indicate your shipping address, and let us
know via email when your payment has been made.
As a last resort, payments via Paypal should be sent to: tony@excaliburmineral.com
which is our only Paypal payment address. Please note that foreign
Paypal paymnets must include a 4.5% surcharge on teh total amount
of the order, including shipping.
We accept orders by mail, fax, E-Mail or telephone,
and payment by check, money order or credit card is required with
each order. We accept Visa, MasterCard, American
Express and Discover Cards as well! If paying by credit card,
send card number, expiration date, three or four digit security
code from reverse of card, and daytime telephone number. A printed
receipt will accompany your parcel. We do not ship on approval or
by C.O.D.; wire transfers and payments in any valid free-world currency
at a modest discount can be arranged. Please
inquire for fees and details.
All specimens are guaranteed
as advertised, and we are the only mineral dealer in the U.S. with
in-house Energy Dispersive Spectroscopy capability to ensure identification
accuracy. Specimen returns are accepted within 10 days for exchange
credit only if paid by credit card, or a standard 15% restocking
fee will be applied to returns for reasons other than incorrect
specimen identification. Returns are not accepted after 30 days.
Minimum order is US$25.00.
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